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Hitachi in India

Warranty Terms & Conditions

WARRANTY EXTENSION CIRCULAR

 

With effective from 01st Jan 2018 select Hitachi Split Air conditioner sold to customer - secondary sales basis are eligible for receiving warranty extension scheme benefit as mentioned below:

  • 10 Years Compressor warranty  ?  5 years compressor Standard warranty +  5 years warranty extension*
  • 5 years Controller warranty ( IDU & ODU ) ? 1 year standard warranty + 4 years warranty extension*
  • 2 years Air conditioner warranty ? 1 Year standard warranty + 1 year warranty extension*

Models applicable under “Warranty Extension Scheme” are mentioned below:

Series

10 Year Compressor

5year PCB / Controller

2 year (1+1) on
machine

KASHIKOI 5400X      

RSA512CBEA

? ? ?

RSA518CBEA

? ? ?

RMA524CBEA

? ? ?

KASHIKOI 5300X

 

 

 

RSB512IBEA

? ? ?

RSB518IBEA

? ? ?

RMB524IBEA

? ? ?

KASHIKOI 5200X HP

 

 

 

RSB512ABXA

? ? ?

RMB517ABXA

? ? ?

RMB422ABXA

? ? ?

KASHIKOI 5100X+

 

 

 

RSB512HBEAP

? ? ?

RMB518HBEAP

? ? ?

KASHIKOI 5100X

? ? ?

RSE514HBEA

? ? ?

RSB518HBEA

? ? ?

RMB524HBEA

? ? ?

TOUSHI 5100X

 

 

 

RSG512HBEAW

? ? ?

RSD517HBEAW

? ? ?

RMC524HBEAW

? ? ?

KASHIKOI 5100S

 

 

 

RSG512HBEA

? ? ?

RSD517HBEA

? ? ?

MERAI 4100X

 

 

 

RSG412HBEA

? ? ?
 

Series

10 Year Compressor

5year PCB / Controller

2 year (1+1) on
machine

KASHIKOI 3300X      

RSB314IBEA

? ? ?

RSB318IBEA

? ? ?

RMB324IBEA

? ? ?

MERAI 3100X

 

RSG314HBEA

? ? ?

RSD318HBEA

? ? ?

RMC324HBEA

? ? ?

MERAI 3100S

 

 

 

RSF312HBEA

? ? ?

RSD317HBEA

? ? ?

RMD322HBEA

? ? ?

TOUSHI 3100S

 

 

 

RSF312HBEAW

? ? ?

RSH317HBEAW

? ? ?

RMH322HBEAW

? ? ?

ACE 3100S

 

 

 

RSF312HBEAZ1

? ? ?

RSI317HBEA

? ? ?

RMI324HBEA

? ? ?

ACE 4100S

 

 

 

RSF412HBEA

? ? ?

RSI417HBEA

? ? ?

RMI424HBEA

? ? ?

SUGOI 3100S

 

 

 

RSE312HBEA

? ? ?

RSH317HBEA

? ? ?

RMH324HBEA

? ? ?

ANNEXURE 1

Scope of Additional Warranty

10 Years Compressor Warranty  Manufactured Models of 2018 Scope of compressor warranty Compressor coverage Refrigerant Charge Labour / Visit / PMS
Expandable Inverter models ( 3 /4 / 5 Star ) Standard warranty applicable for the 1st year Free of Cost Free of Cost Free
Warranty extension - 2nd to 9th Year Free of Cost Chargable Chargable
5 Years Controller Warranty Manufactured Models of 2018 Scope of controller
warranty
Controller (
IDU & ODU)
Refrigerant
Charge
Labour /
Visit / PMS
Expandable & Standard Inverter models ( 3 /4 / 5 Star ) Standard warranty applicable for the 1st year Replace with New / Repair Not Applicable Free
Warranty extension - 2nd to 5th Year Chargable
2 Years  Air   conditioner warranty Manufactured Models of 2018 Scope of Air conditioner
warranty
Parts
coverage
Refrigerant
Charge
Labour /
Visit / PMS
Expandable Inverter models ( 3 /4 / 5 Star ) Standard warranty applicable for the 1st year All Electrical, Electronic parts. Free of Cost Free
Warranty extension - 2nd year Chargable Chargable

Terms & Conditions of warranty:

  1. Warranty extension offer is applicable for selected RAC category Inverter Split Models, as mentioned above subject to invoicing done to the end Customer during specified time period.
  2. Warranty extension offer is valid for the customer purchases between 1st July'18 to 30th September'18.
  3. The Customer needs to provide original Purchase Invoice for claiming the additional warranty at each time.
  4. Warranty extension offer is void if product is opened /repaired by unauthorized service person/ center and the unit shall be declared as tampered and no further warranty shall be applicable on such unit.
  5. Transportation of Units if required shall be charged extra during extended warranty period.
  6. Warranty extension is non-transferable & is applicable only for the first purchaser.
  7. The company reserves the right to withdraw or change warranty extension offer at its sole discretion at any point of time.
  8. Warranty extension offer shall be from the date of purchase and irrespective of the usage of AC and shall automatically expire once the stipulated period is over.
  9. Warranty extension circular communication supersedes all the previous communications on the said subject.
  10. Warranty extension scheme is not Applicable to any Institutional buying / bulk buying / developer’s buying and quantity exceeding more than 5 Nos. at one time.
  11. Warranty extension scheme is applicable for Residential use only & is not applicable for any commercial use such as Restaurants, offices, hotels, hospitals or corporate buying
  12. Warranty extension scheme is applicable for the buying of Hitachi Split Air conditioners from Authorized Show rooms/ Sales & service dealers only..
  13. Inclusion / Exclusion of any models under warranty extension scheme is sole discretion of company.
  14. All other terms & conditions shall remain the same as mentioned in operation manual of the product except of those covered above.

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